That message usually indicates that you are trying to access STATISTICA from one computer when it is installed on another computer (using remote access). The single-user installation of STATISTICA does not allow use on a remote desktop user interface. STATISTICA must be installed and used on the same computer. It will not run remotely on another computer.
If your installation of STATISTICA is on a network, please contact your system administrators regarding the licensing of STATISTICA. They will need to check to see if all of the licenses are in use or if there is a network permissions issue.
If this is a desktop version of STATISTICA, ensure that you are opening STATISTICA while at the computer on which STATISTICA is installed rather than through a remote desktop session, which is not allowed.
Yes. A silent install can be conducted for versions 9.0 and later. For more information, check out the installation instructions page.
When downloading and installing the Trial Version of STATISTICA, it is recommended to check your internet connection and temporarily disable any firewalls (or network blocks) that might be interfering.
It is recommended when receiving a new license file to save it to your desktop as “stat.lic.” At that point, the new license file can be applied by clicking Update License File, browsing to the desktop, and applying the license file. If you have Microsoft Windows Vista or Windows 7, you may need to elevate the default level of permissions of STATISTICA by right-clicking on the STATISTICA icon, choosing Run as administrator from the shortcut menu, and then applying the license file.
Contact StatSoft for a replacement. You will need to provide your serial number.
When registering STATISTICA, it is recommended that you temporarily disable any firewalls or network blocks that might be interfering with registration.
Fill out the certificate of deinstallation. We will notify you by e-mail when you can install and register on the new server.
Fill out the certificate of deinstallation. We will notify you by e-mail when you can install and register on the new computer.
Hardware changes such as an update to VMWare software can interrupt the licensing of STATISTICA. Fill out the certificate of deinstallation. We will notify you by e-mail when you can install and register on the new computer.
If the old employee no longer works for the company and STATISTICA has been uninstalled from the old computer then a certificate of deinstallation is needed. We will notify you by e-mail that you can install and/or register STATISTICA under a new user.
Contact StatSoft. Please provide the following information: